سياسة الاستبدال والإسترجاع

We are proud of you at Ishbina, and we are proud of your trust in us.. For that reason, we made sure that you are pleased with the quality of our products, and just as we made them for you with the best and finest methods, we also welcome exchanges and returns according to the following policies: All products are non-returnable or non-exchangeable except in the case of receiving the wrong or damaged product. If you receive the wrong or damaged product, God forbid, you must notify customer service within a maximum of three days, and the customer will be compensated with a replacement. For exchange or return, the consumer must not have used the product in any case and it must be in its original condition. The store disclaims responsibility for any shipment returned to us due to the customer’s lack of response with shipping companies, or for any shipment not received within 3 days. If you wish to resend the order, the shipping cost must be paid again. The store disclaims responsibility for any delay in shipping and delivery by shipping companies, as we do our utmost to dispatch orders as quickly as possible, and we cannot control external circumstances related to shipping companies. Thank you for choosing Ishbina as part of your moments.